Together, We Are Limitless!

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Together, We Are Limitless!

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At Keck Medicine of USC, we are more than just a workplace. We are a vibrant community of professionals dedicated to creating a lasting impact in healthcare by breaking barriers and creating new possibilities every day. With a focus on growth, collaboration, and well-being, we are committed to building a culture where every team member feels empowered and valued. Whether you’re a seasoned professional or just starting your healthcare journey, we offer the support, resources, and collaborative environment to grow – professionally and personally.

Pushing Boundaries

We believe that progress isn’t a destination but a journey. Every challenge is an opportunity to grow, to discover, and to advance healthcare. Together, we push boundaries – whether in the lab, in the clinic, or in our own careers. Join us and be part of a community that empowers growth and is shaping the future of healthcare, one step at a time. Learn more

Many Voices, One Mission

Our strength comes from our diversity. We are united by a shared mission to serve with compassion and respect. Whether collaborating with team members or caring for patients, every interaction is a testament to our commitment to inclusivity. Together, we serve – collaboratively and respectfully. Learn more

Care Starts with You

We believe that taking care of others starts with taking care of ourselves. From comprehensive benefits to wellness programs, we invest in the well-being of every team member. Our total rewards are bountiful and holistic. We offer generous tuition programs at USC, exceptional healthcare, retirement and quality of life programs, and employee discounts, including public transportation, gym memberships, event tickets, and more. Together, we achieve balance, purpose, and excellence in delivering patient care. Learn more

Be part of team where your growth is nurtured, your contributions are valued, and your well-being is a priority. Join us and discover the limitless possibilities available at Keck Medicine of USC. Together, we grow, serve, and achieve to shape the future of healthcare.

Together, We Grow!

At Keck Medicine of USC, we don’t shy away from challenges. We define success as providing the best possible outcome, while empowering everyone we serve to fulfill their greatest potential. As a blossoming and ever-curious organization, we have been persistent in our efforts to reach the highest echelons of healthcare in little over a decade of our existence.

Keck Medical Center of USC, which includes Keck Hospital and USC Norris Cancer Hospital, is among the Top 50 hospitals in the US in ten specialties, Top 10 in California, and Top 3 in Los Angeles, according to U.S. News & World Report’s 2024-25 Best Hospitals rankings.

 

We make the seemingly impossible, possible.

Keck Medicine has achieved what many would view as impossible for such a young medical enterprise. Keck Hospital achieved Magnet status for the first time in 2018. Keck Medical Center reached a ranking in the Top 20 hospitals in the nation by US News and World Report in 2019, after only a decade of operation. We quadrupled our employee base, grew our outpatient visits by a factor of 10 to more than 575,000, and expanded in markets across Southern California and Las Vegas. With a wide variety of patient care settings and more than 100 clinics across the Southern California area, there are limitless opportunities to partner with compassionate and courageous healthcare professionals while progressing throughout your career.

 

Keck Medicine Timeline

We are empowered to perform.

We invest our time and talent to discover and share new ways of health and healing. We are empowered to improve the performance of our organization by cultivating productive relationships with the diverse set of colleagues, patients, and families we serve. At Keck Medicine of USC, we strive to foster a culture of safety, recognition and inclusion in the workplace. Our Employee Resource Groups – voluntary groups, led entirely by our employees – assist with these efforts by helping colleagues connect through common demographics, backgrounds and interests.

We are the authors of Keck Medicine’s destiny.

One that seeks to continually expand our capacity to provide academic excellence, world-class research, and state-of-the-art facilities to our varied communities. Here, we have the opportunity to impact health on all levels – improving outcomes in our communities and worldwide. These outcomes are only achieved together through a persistent and strategic focus on internal programs that drive continuous opportunities for growth – organizationally, professionally, and personally. These include programs such as our New Hire Welcome, New Leader Orientation, Keck Academy for Continuous Improvement, and Leadership Development programs, as well as professional development opportunities through the USC community for individual courses and degree programs. We are relentless in our pursuit for progress!

 

Together, We Serve!

We are many faces with one mission – to ensure that each and every person who encounters our organization is heard, respected, and considered. This 5-Star experience is at the heart of our desire to provide the best and most equitable experience possible for every colleague, patient, and family member.

5-Star Experience

  • Prioritizing safety and quality – We strive to listen to one another and prioritize the safest and highest-quality standards of care.
  • Teamwork and building trust – We strive to always value one another by working together & building trust through professionalism to deliver the best patient-centered care.
  • Upholding the Keck Commitment and practicing our KNOWN service standards – We strive to always show kindness, respect and compassion for everyone to feel empowered, supported and cared for.
  • Continuously improving to be efficient – We strive to always continuously improving to make everyone’s life easier and efficient.
  • Communicating compassionately, clearly, and consistently – We strive to always compassionately communicating to make every hand-off seamless, connected and easy.

Everyone, Everyday

Each of us plays an integral role in providing exceptional patient care, groundbreaking research and a cutting-edge approach to medical education that is shaping future generations of health care professionals. Our everyday behaviors coupled with our operational systems ensure that we maximize the power of our collective experiences, voices, and ideas.

It all emanates from our 7 strategic pillars and radiates through our KNOWN service standards, Keck Operating System, and the many circular channels we employ to harvest our diverse perspectives. These include daily escalation huddles, idea generation activities, visualization boards, routine worksite reviews by senior leaders, annual employee surveys, as well as our own Keck Academy for Continuous Improvement (KACI) – all serving to ensure we stay connected and collectively create the best experience for any and everyone who encounters our organization.

7 Strategic Pillars

  • Safety – Zero harm to patients, employees and physicians.
  • Quality – Consistently deliver evidence-based, best-practice care achieving top performance nationally.
  • People – Physicians and employees actively engage in a culture of empowerment, excellence, and respect.
  • Service – Patient and loved ones experience exceeds expectations.
  • Access – Patients receive timely, well-coordinated care how, where, and when they want it.
  • Growth – Strategically expand clinical services to impact more lives.
  • Financial Stewardship – Be a financially sound academic health system providing affordable, cost-competitive care.

KNOWN Service Standards

  • Kind Greeting: We introduce ourselves by name, stating our role, and purpose
  • Notice Needs: We anticipate and acknowledge the needs of our patients, their families, and our colleagues
  • Own It: We take issues into our own hands and are empowered to make a difference
  • Wow Them: We take it upon ourselves to go above and beyond, hold ourselves accountable, and make it a point to exceed expectations
  • Next Steps: We ensure any action and/or follow up items are completed and are clearly communicated

Keck Operating System

Inclusive of Perspectives & Ideas

At Keck Medicine of USC, we strive to provide an empowering environment that propels everyone we serve towards their greatest potential. Together, we all push for the best possible outcomes, and together we cultivate the structure and resources required to foster a culture of safety, recognition, and inclusion. Not just inclusive of backgrounds and experiences, but also inclusive of unique perspectives and innovative ideas.

LGBTQ Healthcare Equality Badge 2024

Our Office of Diversity and Inclusion is integral in guiding the Keck Medicine of USC community towards dismantling systemic bias, racism and inequalities so everyone belongs and thrives. In 2024, the Office of Diversity and Inclusion celebrated new milestones such as being honored with the Healthcare Equality Index Leader Designation for the entire health system and Community Benefit in Action award. In addition, we continue to support our Employee Resource Groups (ERGs), which celebrate the identities and cultures within our Keck Medicine and even larger Los Angeles community, and whose program goals are directly aligned with Keck Medicine of USC’s 7 strategic pillars.

Together, We Achieve!

Enabling discoveries, championing breakthroughs, and providing personalized care doesn’t come easy. It summons the deepest strength within each of us in some of the most challenging times in the lives of our patients, families, and colleagues. This resolve to take care of others also requires that we take care of each other.

Note: Some benefits are only available to employees at specific entities.

Pay for Today and Tomorrow

At Keck Medicine of USC, we understand that being competitive in the market is imperative to maintaining our ability to operate at our best for each other and our patients. Our pay is market competitive, transparent, and complete with variety of incentive and special pay programs, including annual incentive programs for managers and directors, shift differential, overtime pay, and more. When extending an offer of employment, we consider a variety of factors, including but not limited to the scope and responsibilities, relevant work experience, education/training, as well as other legal, external market, and organizational considerations. Each of these factors helps us ensure equity based on today’s market conditions.

Additionally, we offer retirement plans that help our employees prepare for their future needs. Employees of Keck Hospital of USC , Norris Cancer Center, most USC Care facilities are eligible for the USC Retirement program, which offers up to 10% matching for a maximum of 15% total annual contribution. Employees at USC Verdugo Hills and Las Vegas Healthcare Center are eligible for the Keck Medicine of USC 401(k) Retirement Plan, which matches 100% of before-tax or Roth contributions up to a maximum of 4% of eligible earnings on a paycheck by paycheck basis.

Benefits For You and Your Family

We also enjoy a broad range of benefits and resources to help protect the health and wealth of our families. Our high-quality offerings include:

Access the helpful links above or download our Annual Benefits Guide for more details. 

 

Care for the Caregiver logo

Together, we also foster an environment of comprehensive programs and tools to support one another as we care for self and all others who encounter our organization. Our extensive Care for the Caregiver program is a testament to our commitment to ease potential work environment stress for our dedicated colleagues providing compassionate and innovative care in support of a healthier world. Key aspects of this program include:

  • Caregiver Emergency Fund: Financial assistance to Keck Medicine of USC employees who are experiencing an emergency.
  • Calm App: A program-sponsored free subscription to one of the top applications for sleep, meditation, and relaxation.
  • Emotional Support Phoneline: Free, informal, non-crisis telephone support with a trained counselor.
  • Peer & Group Support: An opportunity for caregivers to process emotional events to expedite recovery with their peers, as well as critical event support, cumulative stress debriefs, support groups, and/or wellbeing check-ins for groups and teams.
  • Relaxation Therapy: 10-minute chair massages that are brought directly to units/teams.
  • Smile Cart: Snacks provided to units to spark small moments of joy during stressful workdays.

Personal Development & Enrichment

At Keck Medicine of USC, we are part of an internationally renowned community focused on the cultivation and enrichment of the human mind and spirit. In addition to personal and leadership development programs offered within Keck Medicine of USC, as members of the USC community, we also have access to tuition benefits and university resources that only a major private research university can provide.

  • Tuition Assistance Benefit: USC’s Tuition Assistance is one of the university’s most appreciated benefits for children – and spouses – of employees. If eligible, children of employees who are admitted to USC may attend 100% tuition free. Spouses attend at a 25-50% discount depending on the employee’s hire date.
  • Tuition Exchange Program: USC is proud to be a member of the Tuition Exchange (TE) program, offering children of university employees the opportunity to earn an undergraduate degree at one of 700+ member schools at significant savings.
  • Personal Development Resources: An abundance of free lectures, concerts, and other campus events.

USC Perks

As members of the USC community, we have access to a plethora of university perks, and various wellbeing resources to nourish physical, mental, and spiritual wellness.

  • Arts, Athletics, and Activities: USC is known for its excellence in athletics and arts. The complete Trojan experience includes a number of entertainment opportunities – many free or at a discount.
  • Commuter Subsidies: The USC Transit Subsidy Program is designed both to help save money for employees who choose to commute using public transportation and to reduce the number of single-passenger vehicles being used for commuting. Members of the USC community are eligible for a 50% subsidy on the cost of public transit passes.
  • Discounts: From on-campus discounts such as 10% off at the USC Bookstore or exclusive access to programs like the Trojan Travel, working for USC comes with a variety of perks. These benefits also extend beyond the workplace, offering discounts at on-campus businesses and markdowns that enhance your professional and personal life.
  • Local Conveniences: Working on or near campus means you have access to several amenities where you can handle personal tasks and to-dos without disrupting your daily routine.
  • Well-being Resources: As one of USC’s Unifying Values, well-being is a cornerstone of the USC experience. As such, a variety of resources exist across the university to support your well-being.
  • WorkWell Center: The WorkWell Center is one of the great perks of working at USC! USC cares about and values the health and well-being of its most important asset – you – which is why the WorkWell Center is here to support and empower you through a variety of confidential, free, and convenient services.

 

There’s a Place for You Here

At Keck Medicine of USC, you can have a dynamic, varied career choosing from a variety of locations and specialties. With a wide variety of patient care settings and more than 100 clinics across the Southern California area, there are limitless opportunities to partner with compassionate and courageous healthcare professionals while progressing throughout your career.

Keck Medical Center of USC, which includes Keck Hospital and USC Norris Cancer Hospital, is among the top 50 hospitals in the country in 10 specialties, as well as the top three hospitals in metro Los Angeles and top 10 hospitals in California, according to U.S. News & World Report’s 2024-25 Best Hospitals rankings. As a key member of our world-class organization with top safety grades and recognition in multiple specialties, you’ll learn from leaders in the field and become one yourself. We offer limitless opportunities to find the right fit to suit your lifestyle and professional goals.

Keck Hospital of USC

Image of Keck Hospital

Every day at Keck Hospital, physicians, nurses and staff go beyond the science of exceptional medicine to bring patients breakthroughs in the art of caring. At our flagship 401-bed acute care hospital we treat the toughest cases with the most advanced medicine, and pioneer path-breaking research on future therapies. Here, we provide exceptional and innovative care for complex medical and surgical conditions across a wide range of specialties.

Keck Hospital is the top patient transfer destination in Southern California, evidence of the community’s trust in us. Our internationally-renowned physicians care for patients at Keck Medicine’s affiliated hospitals and licensed clinics, as well as teach and conduct research at the Keck School of Medicine of USC. As a leading academic medical center, hundreds of clinical trials are currently taking place at Keck Hospital and its affiliated research institutions, giving patients access to novel and promising therapies that are generally not available elsewhere.

USC Norris Cancer Hospital

Image of Norris Comprehensive Cancer Hospital

USC Norris Comprehensive Cancer Center, our 60-bed hospital, is one of the eight original comprehensive cancer centers designated by the National Cancer Institute. The Center has been in the fight against cancer for more than 40 years, conducting research that is leading to new methods of cancer prevention, detection, and treatment.

Using a multidisciplinary team approach, the world-renowned physicians, scientists, and clinical staff of USC Norris treat and prevent cancer by developing new therapies, enhancing existing treatments and providing personalized, precision care that is the most advanced available. As one of only 51 comprehensive cancer centers in the U.S. designated by the National Center Institute, USC Norris is a leader in innovating ways to prevent and cure cancer, and to improve quality of life for cancer survivors.

USC Verdugo Hills Hospital

Image of USC Verdugo Hills Hospital

USC Verdugo Hills Hospital is our 158-bed community hospital serving the cities of Glendale and La Cañada Flintridge, as well as the surrounding Foothill communities of the San Gabriel Valley. For more than 40 years, USC Verdugo Hills Hospital is where our neighbors go for exceptional, comprehensive care across a broad spectrum of specialties. As a Keck Medicine of USC employee, you will enjoy excellent benefits and perks, and you will be a member of the USC community.

At USC Verdugo Hills Hospital, we believe better care starts with a better environment. From comfortable, newly remodeled spaces and expanded services to a commitment to putting patient care first, we’re making strides to give both our patients and staff the best experience possible. This commitment to maintaining a superior work environment is what made USC Verdugo Hills Hospital one of Southern California’s 2015 Winning Workplaces.

https://uscvhh.org/

USC Arcadia Hospital

Image of USC Arcadia Hospital

USC Arcadia Hospital is our 348-bed community hospital that has been serving the health care needs of patients in the San Gabriel Valley and surrounding communities, for more than a century. Now as part of the USC community, USC Arcadia provides its patients, families, and staff with broader access and resources to enhance patient care and quality of life. Being able to work in your own backyard with access to world-class specialized care, clinical trials and breakthrough technology for patients/families, as well as educational benefits and university perks for you and your family, make this is a great place to build your career.

https://www.uscarcadiahospital.org/

USC Care Specialty Clinics

USC Care Medical Group and Ambulatory Services (USC Care) is our faculty practice plan composed of Keck Medicine of USC physicians at hospitals and ambulatory locations throughout Southern California and beyond. With more than 100 outpatient facilities from Kern County to Orange County, and out to Las Vegas, you can be part of a world-class medical team right in your community.

Search our more than 100 locations across Southern California

https://www.keckmedicine.org/locations/

Many Faces, One Mission

At Keck Medicine of USC, each of us makes an impact in delivering world-class care to the patients, families, and communities we serve. It requires the passion and dedication of our diverse team to collaborate in ways that continue to allow us to be consistently ranked amongst the best hospitals in the nation, the state, and the region. No matter your specialty, you’ll be part of an inclusive environment that values teamwork, compassion, and respect for all. Join us and discover the limitless possibilities available at Keck Medicine of USC.

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2024-25 US News and World Report Best Hospitals Survey Keck Medicine of USC Ranked in 8 Specialties Badge

LGBTQ Healthcare Equality Badge 2024

Keck Heart Failure 2024 Badge