Privacy Policy

Keck Medicine’s Commitment to You

Protecting your privacy while visiting our website is our top priority. We use the highest privacy standards to allow our visitors to safely use our site to gain an overview and greater insight into their healthcare information needs.


All health and health-related information contained within Keck Medicine of USC website is intended to be general in nature and should not be used as a substitute for a visit with a health care professional. Your health care provider should be consulted regarding matters concerning the medical condition, treatment and needs of you and your family.

Although every effort is made to ensure that the material within this website is accurate and timely, it is provided for the convenience of the website user and should not be considered official. Users of this website are advised to refer to and rely upon the official version of information when making significant decisions.

What Information is Collected

Our system routinely collects information about origin and site navigation of website visitors. Information collected includes IP address, pages visited, as well as information about your browser type and operating system. This information is used only to help us continually modify and improve the site based on use patterns and is not linked to any personal identifying information.

We do not collect any identifying or personal data, such as name, email or address, on site users unless that information is submitted as part of a request for service or information, such as requesting an appointment.

If a visitor submits identifying information, only authorized USC staff will view the information and provide the appropriate response. We do not give, share, or sell any personal information to a third party unless required by law.

Our Use of Cookies

When you visit our site we send one or more “cookies” to your computer or other device. A cookie is a small file that is sent to your computer when you first visit a website. It is used to notify the site when you return. We use cookies to continuously improve our site. By knowing how often you visit our site and what information is most interesting to you, we are able to create content that better serves our patients needs. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.

Your Options

Personal Identifiable Information such as name, address, email address, and telephone number, may be collected to fulfill visitor requests. However, you are under no obligation to provide personal information through our website. You can contact Keck Medicine of USC for alternative methods of submission. Please use this form.

If you do submit personal information, you have the option of asking that such information be removed from our site once the service has been completed and may end any subscription or request for information by submitting a cancellation request by using this contact form.

Information Security

To ensure the highest level of security, access to your data on our site is password-protected, and sensitive data is protected by encryption when it is exchanged between your web browser and our site.  We frequently monitor our system for possible vulnerabilities and attacks, and have security measures in place to help prevent unauthorized access to and misuse of personal information.

E-mail Security

Keck Medicine of USC website offers opportunities to communicate with some staff members by e-mail. Because normal e-mail is not encrypted, the possibility exists that unauthorized individuals may intercept e-mail messages with Keck Medicine of USC. USC is not responsible for privacy of e-mail messages except those stored in our system. Please note that USC would never ask for personal information such as bank account information through e-mail. Should you ever receive such a request, contact the Internet Crime Complaint Center, which is a partnership between the FBI and the National White Collar Crime Center.

In order to provide other sources of information for our visitors, some pages within this website are linked to website not managed by Keck Medicine of USC. Please note that USC does not review, control or take responsibility for the content of those sites. In addition, these links do not imply endorsement or credibility of service, information or products.

Terms of Use

Keck Medicine of USC reserves the right to remove any comments or feedback from its website, blog, or any affiliated online presences that are profane, defamatory, or off-topic.

Notification of Changes

Keck Medicine of USC has the right to make changes to the website Privacy Statement. Any changes shall be effective on the date posted.